Return conditions

  • 1. When buying in the store www.dodopasaulis.eu, each buyer and the product of the appropriate quality purchased by him is guaranteed 30 days return from the date of receipt of the product.

    2. To return a good quality product:

        Be sure to contact us by email. email prekyba@dodopasaulis.eu. Goods will not be taken back without prior notice and coordination of the return.
        Explain the reason and attach proof of purchase.
        The product must be unused, with labeling labels and in the original packaging, undamaged and without loss of appearance.

    3. Each product is covered by the supplier's warranty for manufacturing defects and other defects not related to the normal use of the product and the environmental impact. You can find the warranty period for each product in the product description.

    4. Follow the steps above to return an item of poor quality.

    5. The store undertakes to provide a reasoned written response to the consumer no later than within 10 days from the date of receipt of the consumer's request.