Privacy Policy

  • 1. General provisions
    1.1 MB Konsonetas (hereinafter referred to as the "Community") respects the right to privacy of all purchasers of its services, potential customers (who have tried its services but have not yet become customers), and all visitors of website (hereinafter referred to as the "Website") (hereinafter referred to as the "Customers"), and undertakes to ensure the protection of the personal data submitted and received. The Community is also concerned with ensuring the rights of the Clients as data subjects.
    1.2 This Privacy Policy governs the basic principles and procedures for the collection, processing and storage of the personal data of the Community's customers.
    1.3 By using the Website, as well as by subscribing to or using in any form the services offered by the Community, and by providing the Community with your personal data, you agree to the provisions of this Privacy Policy. Customers are deemed to have read and understood the Privacy Policy when they register on the Website by ticking the "checkbox" indicating that they accept the Community's Privacy Policy. The Privacy Policy can be re-accessed at any time on the Website by clicking on the relevant link.
    1.4.In processing the Client's personal data, we comply with the provisions of the laws of the Republic of Lithuania and the EU governing the protection of personal data, including but not limited to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the "Regulation"); the Law on the Protection of Legal Entity Personal Data (the "LPP"); the Law on Electronic Communications (the "LEC"), and other provisions of the Law on Personal Data Protection (the "Law on Personal Data Protection").
    2. Terms used
    2.1 Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, personal identification number, location data and an online identifier, or to one or more factors specific to the natural person's physical, physiological, genetic, mental, economic, cultural or social identity.
    2.2 Data Subject means a natural person who is a customer of the Community (including visitors to the Website) whose personal data is collected by the Community.
    2.3 Data Subject Consent - any freely given specific and unambiguous indication of the data subject's wishes, by means of a statement or unambiguous action, by which he or she consents to the processing of personal data concerning him or her.
    2.4 Processing means any operation or sequence of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, sorting, organisation, storage, adaptation or alteration, retrieval, access, use, disclosure by transmission, dissemination or otherwise making available, alignment with or combination with other data, restriction, erasure or destruction.
    2.5 "Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Data Controller.
    2.6 Data Controller - MB Konsonetas, a partnership operating and established under the laws of the Republic of Lithuania, code 303139481, registered at Kaunas, Naglio g. 12-58, Republic of Lithuania, the data about which is collected and stored in the Register of Legal Entities.
    2.7. direct marketing - an activity aimed at contacting the Customer by post, telephone or any other direct means, including automated means, and offering goods or services and/or asking for their opinion on the goods or services offered.
    3. What cookies we use and how we use them
    3.1 What is a cookie? Cookies are small files that are sent to a user's web browser and placed on the browsers' computers or other devices when they first visit a website. Cookies are subsequently used on the website to ensure the best possible use of the website for the user, by identifying the user's computer and facilitating access to the website or the information contained therein, thus making the content of the website as user-friendly as possible.
    3.2 These cookies are used on the Website as well as on related community systems for the purpose of providing a proper and quality service to the Customer. 
    3.3. We use the following Cookies on the Site to ensure that we can provide you with a more convenient and efficient browsing experience and to provide you with useful offers: PHPSESSID (session information), CookieInfoScript (consent to the use of cookies), _gat, _ga, _git, __utma, __utmb, __utmc, __utmt, __utmz (cookies used by Google Analytics), datr, Fr, sb, locale, reg_ext_ref, reg_fb_gate, reg_fb_ref (cookies used by Facebook Pixel) and GPS, PREF, VISITOR_INFO1_LIVE, YSC (information about the broadcasting of YouTube video content).
    3.4 Customer's right to refuse cookies - The Customer may at any time delete or block some or all of the cookies stored on his/her computer or other devices by changing the settings of the browser used. More information about deleting or blocking cookies can be found on the website of the manufacturer of the browser used. Please note that following these steps may result in partial or even total inactivity and inaccessibility of some of the website's features. The Client understands that the Website may use plug-ins from third parties (partners, statistics collection systems, communication systems, etc.), which also use cookies to ensure their proper functionality. We would like to stress that the Website Manager has no control over, cannot be held responsible for, and is not liable for, the cookies used by third parties, the content and the privacy protections applied by these websites, which we recommend that you consult on a case by case basis.
    4. What personal data do we collect?
    4.1 The Community collects and subsequently processes the personal data of the Customer that you yourself provide when using and ordering services on the Website or otherwise: name, surname, personal identification number (not required), address, email address, telephone number and other data related to the specifics of the order for services. Please note that you provide additional data on your own initiative when registering and/or ordering and managing the services provided by the Community.

    4.2 The personal data specified by the Customer shall be stored for the period of cooperation between the Community and the Customer (during the provision of the Services) and for 10 (ten) years from the end of this period. The data may be stored for a shorter period of time if there is no legal justification for this.
    5. For what purposes and how do we process personal data?
    5.1 The data held by the Community about the Client will be processed in a lawful, fair and transparent manner (principle of lawfulness, fairness and transparency).
    5.2 The Community will process the Customer's personal data referred to above for the purposes of processing and administering the purchase/order of services, for the processing of accounting documents relating to the order of services, for the purpose of contacting you for the fulfilment of the contractual obligations and for direct marketing purposes (with the prior consent of the data subjects).
    5.3. We ensure that the Customer's personal data is and will be processed in a lawful, fair and transparent manner, collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes, adequate, relevant and only as necessary to achieve the purposes for which it is processed, accurate and, where necessary, kept up to date, processed in such a way as to ensure, through appropriate technical and organisational measures, adequate security of personal data, including protection against unauthorised or unlawful processing of Data and against accidental loss, destruction or damage (principle of integrity and confidentiality).
    6. What data subject rights do you have?
    6.1 The Customer has the right to withdraw its consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent carried out prior to the withdrawal of consent. The data subject shall be informed of this prior to giving consent. Withdrawing consent is as easy as giving it.
    6.2 You have data subject rights, which we will exercise upon receipt of a request from the Client by registered mail to Kaunas, Naglio g. 12-58, and upon your proper identification. The Client has the right to access his/her personal data and how it is processed, to request that inaccurate personal data relating to the Client be corrected, as well as to request that incomplete personal data relating to the Client be supplemented.
    6.3. The Client shall have the right to request the erasure by the Community of personal data relating to the Client if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed; the consent is withdrawn and there is no other legal basis for the processing of the Client's personal data; the processing of the personal data has been carried out unlawfully; or for any other reasons set out in the Regulation; require the Community to restrict the processing of the Client's personal data; obtain the Client's personal data relating to the Client, which the Client has provided to the Community in a structured, commonly used and computer-readable format; and the Client has the right to ask the Community to transfer the personal data to another controller; object to the processing of the personal data relating to the Client (e.g. To object to the use of the data subject's personal data for direct marketing or other purposes).
    7. How do we process personal data for direct marketing purposes?
    7.1 The Community will only contact the Client with the Client's prior consent and in accordance with the provisions of the EAA, the DPAA and the Regulation. We will send Community newsletters by email or telephone and/or enquire about the quality of existing services and other related matters.
    7.2 For the purpose of direct marketing, we process the following personal data of the Customer: name, email address, telephone number.

    7.3 The Customer's personal data for the purpose of direct marketing shall be retained until the Customer has opted out of receiving direct marketing communications (such opt-out link is provided at the bottom of each mailing).
    8. Who do we provide personal data to?
    8.1 Community employees shall only be granted access to the Client's personal data when necessary for the performance of their duties and only after the employee has undertaken to respect the confidentiality requirement.
    8.2 The Community may provide the Client's personal data to processors who provide services to the Community and process the Client's personal data on behalf of the Community and for the benefit of the Community or the Client, to law enforcement authorities where there is a legal basis for doing so, and to other third parties with the Client's consent. Such processors are only entitled to process the Client's personal data on the instructions of the Community.
    8.3 The Customer's personal data may also be provided in response to official requests from public authorities and the courts, but only after having ascertained the lawfulness of such requests.